Privacy Policy

Information We Collect

frovanthurexworks collects several types of information to provide you with our financial analysis services and improve your experience on our platform. We believe in transparency about what information we gather and why.

Personal Information: When you register for our services, we collect your name, email address, phone number, and billing information. We also collect information you provide when contacting our support team or participating in surveys and feedback forms.

Financial Information: To provide personalized financial analysis, we may collect information about your investment goals, risk tolerance, and financial situation. This information is always encrypted and stored securely.

Technical Information: We automatically collect certain technical information when you use our platform, including your IP address, browser type, device information, and how you interact with our services.

How We Use Your Information

We use the information we collect for several legitimate business purposes. Understanding these purposes helps you make informed decisions about sharing your information with us.

• Provide and maintain our financial analysis services
• Process your transactions and manage your account
• Send you important updates about our services and your account
• Improve our platform based on user feedback and usage patterns
• Comply with legal requirements and financial regulations
• Prevent fraud and maintain platform security

Information Sharing and Disclosure

frovanthurexworks takes your privacy seriously and limits information sharing to specific, necessary circumstances. We maintain strict controls over who can access your information and why.

Service Providers: We work with carefully selected third-party service providers who help us deliver our services. These providers include payment processors, cloud storage services, and analytics tools. All service providers must sign strict confidentiality agreements.

Legal Requirements: We may disclose your information if required by law, court order, or government regulation. We will notify you of such requests when legally permitted to do so.

Business Transfers: If frovanthurexworks is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you of any such change and explain your options.

Data Security Measures

Protecting your information is our top priority. We employ multiple layers of security to safeguard your data against unauthorized access, alteration, or destruction.

Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols. Financial information receives additional encryption layers for enhanced protection.

Access Controls: We maintain strict access controls, ensuring only authorized personnel can access your information. All access is logged and monitored for security purposes.

Regular Security Audits: Our security measures are regularly reviewed and tested by independent security experts. We continuously update our security protocols to address emerging threats.

Your Privacy Rights

You have important rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them.

• Access: You can request a copy of all personal information we hold about you
• Correction: You can update or correct any inaccurate information in your account
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Portability: You can request your data in a machine-readable format
• Objection: You can object to certain types of data processing
• Restriction: You can request we limit how we use your information

To exercise any of these rights, please contact us using the information provided at the bottom of this policy. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and provide personalized services. You can control how cookies are used through your browser settings.

Essential Cookies: These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality like security and account access.

Analytics Cookies: We use these cookies to understand how visitors interact with our website. This helps us improve our services and user experience.

Preference Cookies: These cookies remember your settings and preferences to provide a more personalized experience.

International Data Transfers

frovanthurexworks operates from Malaysia and primarily stores data within the country. However, some of our service providers may process your information in other countries. When this occurs, we ensure appropriate safeguards are in place.

We only transfer data to countries with adequate data protection laws or ensure appropriate contractual protections are in place. Your information receives the same level of protection regardless of where it's processed.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Account information is retained for the duration of your account plus three years. Financial analysis data is kept for five years or until you request deletion. Communication records are maintained for three years to support customer service and compliance needs.

When information is no longer needed, we securely delete it from our systems. Some information may be retained in anonymized form for statistical purposes.

Children's Privacy

Our services are not designed for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it immediately.

If you believe we have collected information from a child, please contact us immediately so we can address the situation promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.